As the colder months approach, it’s essential to make sure your heating system is in top condition. A quick check of your boiler and heating system now can help avoid any last-minute issues when temperatures drop. If there’s anything that needs attention, we’ll have time to resolve it before winter truly sets in.
How to check your boiler
Checking your boiler is straightforward. Set your thermostat higher than the current room temperature, and your heating should activate. Be sure to allow enough time for your radiators to warm up before switching back to your preferred setting.
Minor issues, like needing to re-pressurise your boiler or bleed your radiators, are often simple to fix. For assistance, check out our step-by-step ‘how to’ videos.
Need help with your heating?
If you encounter more serious problems, don’t wait until it’s too late. Contact us now, and we’ll ensure your system is working efficiently before the winter rush.
- Minor problem? Report it through MyAccount.
- Heating emergency? Call 0345 678 0555 for immediate assistance.
- New build homeowner? Contact our Customer Care Manager, at 03003 739 392.
Worried about heating costs?
We understand the rising costs of energy may be concerning, but it’s important to stay safe and warm. Avoid using outdoor heaters or camping stoves inside your home, as they pose serious fire and health risks. If you're struggling with your heating bills or any other household costs, our team is here to support you.
Gas safety checks
Your safety is our top priority. Gas safety checks are essential for ensuring your home is safe. If you receive an appointment, please make sure to allow us access. It’s a legal requirement, and we need to carry out these checks for your protection.
Let us help you stay safe, warm, and comfortable this winter.
