Our friendly leasehold and homeownership team are here to provide you with help, support and information about your Accent home, whether you’re a shared owner, leaseholder or freeholder.
What can the leasehold and homeownership team help me with?
The leasehold and homeownership team are experts in everything to do with your new home.
They can provide you with advice on:
- your lease or property title
- how to buy more shares in your shared home (also known as staircasing)
- extending your lease
- remortgaging your shared ownership home
- changing or carrying out improvements to your home (in non-communal areas)
- anti-social behaviour
- communal services in your neighbourhood
If you’re eligible and want to purchase your rented home, the leasehold and homeownership team can also give you information about Right to Acquire or Right to Buy schemes – and even guide you through the process.
How can I contact the leasehold and homeownership team?
You can contact the team by emailing or calling our general customer services team using the details on our Contact us page.
What if my question isn’t covered in the above list?
If you need to find something out that’s not listed above, like paying your ground rent, service charge, estate services or reporting a communal repair, drop us a line via the form on our Contact us page and someone from our Technical or Housing Hub will get back to you.