Whether you're working directly with our customers or supporting them behind the scenes, your new role at Accent will be rewarding and impactful, making a real difference.
Accent is a place to thrive – we’re proud to provide our colleagues with the support they need to succeed, empowering them to create meaningful moments for both customers and teammates every day.
Who is Accent?
Accent is a housing association that’s been proudly providing affordable, quality homes and services in England for over 55 years.
Since 1966, we’ve been dedicated to creating a place to call home for tens of thousands of families, offering affordable and high-quality housing across the country.
Our mission is to give as many people as possible access to safe, sustainable, affordable housing that provides the very best living standards.
Accent is a place to build: we focus on creating as many new homes as possible while also maintaining and investing in our existing ones, ensuring sustainable and thriving neighbourhoods.
Our goal is to be an anchor in every community, building partnerships, signposting services, and staying open to opportunities that can enhance the lives of our customers.
Benefits of working with Accent
At Accent, we’re proud to provide a place to prosper, supporting our hardworking colleagues every day with competitive salaries, a choice of pensions, and flexible working wherever possible.
We offer:
- A 35-hour working week
- Apprenticeship and early career opportunities across the organisation
- Hybrid working options for some roles, allowing you to work from home and our offices
- A range of additional benefits, from gym discounts to cycle schemes and more
Accent is a place to grow, where your well-being and development are at the heart of what we do.
Who works at Accent?
Find out more about the different teams and colleagues that work together at Accent.
Colleagues who work in finance, ICT, business transformation, health and safety, communications and people are part of our Business Services team. They’re the backbone of what we do, and ensure both our business and our customers have all the support they need.
Operations, assets and compliance, and housing services provide vital services to help our customers feel safe and secure in their homes. They liaise with partners to organise repairs and are often out and about in the community providing support in person.
Our contact centre colleagues are the voice of Accent, offering tailored housing support to our customers every day.
They field questions about arrears, repairs, lettings, complaints and anti-social behaviours, and help our customers feel heard and reassured.
Our strategy and growth teams are responsible for managing our portfolio of properties, helping new homeowners settle in and making sure that Accent is on track with our goals to develop more, sustainable homes in areas that need them
Asking for an adjustment to our recruitment process
At Accent, we are a place to belong, committed to being an accessible, equal opportunities employer. If you need any adjustments to our recruitment process, we’re here to support you. Simply email us at peopleservices@accentgroup.org, and we’ll ensure your needs are met.
This might include:
- Sending interview questions and tasks ahead of time
- Providing a sign language interpreter
- Offering braille, audio, or other alternative document formats
- Ensuring accessibility software is available for any tests during your application
Accent is a place to feel supported, where we strive to make sure everyone has the opportunity to succeed.
