Nottingham

July 2024

• The estate is looking very green, and tidy at this time of year. With the rain and good weather, bushes and shrubs are growing quickly. MalcFirth Landscapes are on site twice a month during April – October to keep this under control. If there are any problem areas restricting accounts, please contact me directly and where possible supply pictures. 
• Have you been affected by youths entering one of the five blocks of flats on Sutton Road? If so, please ensure these issues are reported to Accent and Nottinghamshire Police so these issues can be accurately tracked, and remedies discussed.
• Accent are looking to invest in a temporary solution to secure these blocks by installing Yale locks which will secure the doors after entry and exit to try and cut-out the unauthorised access.
• Next Scheme Inspection Due: 25/09/2024

July 2024

• The estate is looking very green and tidy at this time of year. With the rain and good weather, bushes and shrubs will grow quickly. MalcFirth Landscapes are on site twice a month during April – October to keep this under control.
• If there are any further issues that Accent are not aware off, please feel free to reach out on the above customer services email address. 
• Next Scheme Inspection Due: 29/04/2025

July 2024

• The estate is looking very green and tidy at this time of year. With the rain and good weather, bushes and shrubs will grow quickly. MalcFirth Landscapes are on site twice a month during April – October to keep this under control.
• If there are any further issues that Accent are not aware off, please feel free to reach out on the above customer services email address. 
• Next Scheme Inspection Due: 24/09/2024

July 2024

• Due to the size of the scheme on Garood Close, it does not require me to attend weekly. However I often try to visit on two occasions per month to ensure everything is as it should be.
• If there are any further issues that Accent are not aware off, please feel free to reach out on the above customer services email address. 
• Next Scheme Inspection Due: 29/08/2024

July 2024

• The estate is looking very green and tidy at this time of year. With the rain and good weather, bushes and shrubs will grow quickly. MalcFirth Landscapes are on site twice a month during April – October to keep this under control.
• If there are any specific areas that you feel require a 'harder pruning' please get in touch. 
• Please can I ask all residents with ‘porch areas’ outside your flats to ensure these are kept clear and tidy, to avoid the possibility of any hazards/obstructions in the event of a fire in the block. Thank You.
• If you are experiencing Damp & Mould issues within your property, please ensure you are reporting to Accents Technical Hub 0345 678 0555 option 1 to discuss this further with our trained representative and surveyors.
• Anti-social behaviour has been reported at the top of Hooton Road down the stairs to the rear of block 21-31. The Police have been notified, and residents are being asked to contact them if you observe suspicious behaviour. A letter was delivered to all residents in the local vicinity on 25 June to raise the alarm if they observe criminal behaviour occurring. 
• Next Scheme Inspection Due: 20/08/2024

July 2024

• Kayes Court has recently seen an influx in reports of noise related anti-social behaviour. Action was able to be taken when ‘The Noise App’ software was utilised to evidence these concerns, and warning notices were issued.
• If you experience any forms of persistent noise related anti-social behaviour which is effecting your ability to enjoy your home peacefully, I would encourage you to notify Accent, but also speak with Broxtowe Council Environmental Health Team about registering your concerns. They have additional powers that Accent do not have access to, and both agencies can work in partnership with each other.
• If you continue to experience any issues in relation to anti-social behaviour, or any other issues please ensure that you raise this to Accent.
• Fly Tipping has been located in/behind the bin stores recently. Accent have an obligation to clear this, however if it becomes a regular occurrence serving charges for next year (24/25) will need to be increased to cover the cost of this. Please dispose of your waste correctly.  
• Next Scheme Inspection Due: 19/09/2024

July 2024

• Nottinghamshire Police have notified Accent recently that homeless people have been seen within the area, and therefore it is essential that all block doors are closed and secured at night to avoid anyone using the communal area to sleep. This is the responsibility of any resident of Longthorpe Court.
• Accent have recently explored the options of trying to install an intercom system in the blocks to help visitors/deliveries gain entry when the doors are closed, however this was not something Accent could progress at the time. If you have any other ideas of ways to resolve this matter, please do get in touch. 
• Can anyone confirm who owns the trampoline in the back yard? It looks unused for many years and I am keen to remove it. Please can you contact me if you know who owns/owned it? 
• Next Scheme Inspection Due: 18/07/2024

July 2024

• During a recent estate inspection I observed a large amount of Fly Tipping (old garden decking) in the communal car park between the houses and flats. Accent are responsible for clearing this, however it is likely that service charges will increase next year to cover costs of future clearances if this continues to happen, which will affect all residents. 
• If you witness fly tipping taking place, and are happy to report it – your concerns would be noted in the strictest confidence.
• The estate is looking very green and tidy at this time of year. With the rain and good weather, bushes and shrubs are growing quickly. MalcFirth Landscapes are on site twice a month during April – October to keep this under control. If there are any problem areas restricting accounts, please contact me directly and where possible supply pictures. 
• Next Scheme Inspection Due: 17/10/2024

July 2024

• The estate is looking very green and tidy at this time of year. With the rain and good weather, bushes and shrubs are growing quickly. MalcFirth Landscapes are on site twice a month during April – October to keep this under control. If there are any problem areas restricting accounts, please contact me directly and where possible supply pictures. 
• Next Scheme Inspection Due: 22/08/2024

July 2024

• Recently Plackett Close has seen various types of Anti-social behaviour, which I have been attempting to address. Flat 22 (ground floor flat) specifically has been targeted repeatedly and has had to be secured to a higher standard to try and avoid this problem continuing to occur. 
• The Neighbourhood Policing Team in Stapleford are completing regular daily/weekly visits in the area and should be reached out to if you have concerns of anything suspicious.
• I am also visiting on a weekly basis and aim to engage with as many residents as possible.
• I am keen to clean up the area and will be visiting over the coming weeks to help MalcFirth litter pick, and I also believe I have located a bench to build for residents to use - and will be looking for volunteers to help me build it. 
• Next Scheme Inspection Due: 21/08/2024

July 2024

• As the Housing Partner responsible for Rayner Court I make an effort to visit the estate fortnightly in an attempt to pick up and concerns that residents may be experiencing. More recently, concerns have been raised about cannabis consumption in the area. Nottinghamshire Police and Accent visit at different times throughout the day to try and observe/evidence where this may be coming from. If you have any additional information - please contact myself, or Nottinghamshire Police. 
• Next Scheme Inspection Due: 19/09/2024

July 2024

• The estate is looking very green and tidy at this time of year. With the rain and good weather, bushes and shrubs are growing quickly. MalcFirth Landscapes are on site twice a month during April – October to keep this under control. If there are any problem areas restricting accounts, please contact me directly and where possible supply pictures. 
• Next Scheme Inspection Due: 06/08/2024

July 2024

• Recently, neighbouring properties to the rear of Wainfleet Court have suggested that the communal lighting coming from the tops of the building is shining into their properties and therefore Ian Williams have been asked to visit and adjust the angle of the lights. This should be carried out with minimal fuss and inconvenience to residents. 
• Please can I encourage all residents to dispose of their waste correctly. After a recent visit I observed piles of rubbish appearing around the area - Accent has a obligation to clear fly tipping but if this becomes a regular occurrence service charges will need to be increased in the next financial year to cover these costs. 
• Next Scheme Inspection Due: 22/08/2024