Whether you’re working directly with our customers, or supporting them from behind the scenes, your new role will be rewarding and will make a difference.
We’re proud to provide our colleagues with the support they need to thrive, so they can create moments that matter for customers and colleagues every day.
Who is Accent?
Accent is a housing association that’s been proudly providing affordable, quality homes and services in England for over 55 years.
Since 1966, we’ve worked to provide tens of thousands of affordable quality homes to families across the country.
Our mission is to give as many people as possible access to safe, sustainable, affordable housing that offers the very best living standards.
We focus on building as many new homes as we can, while also focusing on the upkeep and maintenance of our existing homes, prioritising investment while creating sustainable neighbourhoods.
Our aim is to be an anchor in every community, helping build partnerships, signpost services, and staying open to opportunities that could improve our customers' lives.
Benefits of working with Accent
We’re proud to support our hardworking colleagues every day, helping them thrive in their roles with competitive salaries, a choice of pensions and flexible working wherever possible.
We offer:
- a 35-hour working week
- apprenticeship and early career opportunities across the organisation
- some roles allow hybrid working, which means you are able to work from home and our offices
- lots more benefits, from gym discounts to cycle schemes and more
Who works at Accent?
Find out more about the different teams and colleagues that work together at Accent.
Colleagues who work in finance, ICT, business transformation, health and safety, communications and people are part of our Business Services team. They’re the backbone of what we do, and ensure both our business and our customers have all the support they need.
Operations, assets and compliance, and housing services provide vital services to help our customers feel safe and secure in their homes. They liaise with partners to organise repairs and are often out and about in the community providing support in person.
Our contact centre colleagues are the voice of Accent, offering tailored housing support to our customers every day.
They field questions about arrears, repairs, lettings, complaints and anti-social behaviours, and help our customers feel heard and reassured.
Our strategy and growth teams are responsible for managing our portfolio of properties, helping new homeowners settle in and making sure that Accent is on track with our goals to develop more, sustainable homes in areas that need them
Asking for an adjustment to our recruitment process
We pride ourselves on being an accessible, equal opportunities employer. If you require any adjustments to our recruitment process, please let us know by emailing peopleservices@accentgroup.org.
This might include:
- us sending interview questions and tasks ahead of an interview
- a sign language interpreter
- braille, audio and other alternative document format
- accessibility software for any tests during your application
