Measuring up to the Tenant Satisfaction Measures
We are regulated by the RSH and measure performance through 22 Tenant Satisfaction Measures (TSMs). Share feedback via our annual survey to help us improve our services.
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Annual Report 2023/24
We're delighted to share our 2023/24 Annual Report with you.
Accent Group announces new Chief Executive Officer
Accent is happy to announce Nick Apetroaie as the new CEO, starting November 1. With over 15 years of housing leadership experience, he will advance Accent’s goals outlined in the corporate strategy.
Accent Group retains S&P A stable rating
We are proud to announce that Standard and Poors have re-affirmed its credit rating on Accent as ‘A’ with a stable outlook.
Accent’s Development Team shortlisted for prestigious national award
Accent’s Development Team is shortlisted for ‘Development Team of the Year’ at the Inside Housing Awards, recognizing their ambition, innovation, and delivery of over 400 new homes this year.
Accent appoints new Chief Information Officer
Accent Group announces James Anderson as Chief Information Officer. With vast tech experience, he’ll lead digital innovation, data integration, and enhance customer-focused services.
Building on Strong Foundations: Our new Corporate Strategy 2024-2027
Accent’s 2024-27 strategy, "Building on Strong Foundations," focuses on quality homes, customer-led services, and lasting change to address the housing crisis and build thriving communities.
Accent announces Sarah Ireland as Interim CEO
Accent announces Sarah Ireland as Interim CEO following Paul Dolan’s departure. Sarah will build on Accent's strong foundation, driving growth and impact, while recruitment for a permanent CEO begins.
Paul Dolan to step down as Accent CEO
After nearly 7 years of dedicated service, Paul Dolan, Accent Group CEO has announced he will step down to pursue an exciting opportunity at Riverside Housing as their new Group Chief Executive.
Accent's Brand-New Look
We are excited to announce that Accent has undergone a brand refresh, and you will soon start to notice our fresh look.