Subject Access Request

You have the right to ask for copies of your personal data we store and use.

This is your right of access, also known as making a subject access request or SAR. We’ll normally respond within one calendar month of receiving your request, but if your request is complex or time consuming, this may take longer. We will keep you updated and advise you of our expected timescales. There is usually no charge for subject access requests, but if we do need to charge a reasonable fee for admin costs, we will let you know.

Make your subject access request using this form

You can use this form to ask for copies of your data and the information we hold relating to you. You don’t have to, we can accept verbal and other written requests, but its helpful for us to know what you’re looking for so we can respond fully and promptly. Please complete all fields.

Who is making the request?

Are you making this request for someone else? *

Yes, please enter your details below

If yes, please provide your name, relationship to the person, email address and contact telephone number

Details of the person the information request is about

Full name *

Address

Date of birth *

Email address *

Telephone number *

Account reference number (if applicable)

Summary of the personal information you want *

Your personal information

We will use the information you give us to assess and process your subject access request. Details of the request will be saved to your records.

If you would like to know more about how we collect and use your personal information, your information rights, and how to contact us if you have any concerns, please see our Privacy Notice.