We know that sometimes issues can arise, whether it's anti-social behaviour, or simply areas where we can improve your experience with us.

That’s why we’ve created a variety of ways for you to report concerns, get involved, and make a positive difference in your community.

Report anti-social behaviour

We’re here to help with anti-social behaviour in your neighbourhood or estate. Find out how you can report anti-social behaviour. 

Anti-social behaviour

Report any concerns

If you suspect something isn’t right in your community, here's how to safely report domestic abuse or safeguarding concerns.

Safeguarding and domestic abuse

Get involved

See how you can get involved at Accent through our Customer Voice Hub. 

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Customer Voice Group

Join our group of customers to share insights through surveys and focus groups.

Accent’s Customer Voice group
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Customer Champions

Long-standing customers help us address key issues and improve performance.

Customer champions
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Customer Experience Committee

This committee connects customer feedback with our leadership to drive service improvements.

Customer Experience Committee
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Need to to make a complaint?

If you have feedback or a complaint for us, we’d like to know. Your comments are vital in helping us improve our service, and help us address your problems quickly and professionally.

Make a complaint