Accent’s Customer Voice Hub | Accent

We’ve created several ways for you to share your thoughts, insights, and experiences.

Whether through direct feedback, joining our Customer Voice group, or becoming a customer champion, your voice is at the heart of what we do. Here’s how you can get involved and help us continue making it feel good to be home.

Register your interest here

Including house number/name, street, town/city and postcode

We want to make involvement opportunities easy and accessible for everyone. Please tell us if there’s anything we can do to help you. You might need a hand using technology, or want us to share information with you in a different way.

We will store your information securely and in line with our privacy policy.

Find out more about getting involved

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Customer Voice Group

Join our group of customers to share insights through surveys and focus groups.

Accent’s Customer Voice group
Stacy Hartley

Customer Champions

Long-standing customers help us address key issues and improve performance.

Customer champions
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Customer Experience Committee

This committee connects customer feedback with our leadership to drive service improvements.

Customer Experience Committee

We do send out surveys to our customers to find out more about your experience of our services.

If you want to opt out of future surveys please contact our customer service team who will be happy to help.