"IN TOUCH" – NORTH YORKSHIRE (Homeowners)
Welcome to "In Touch," dedicated to keeping you in the loop with updates on maintenance schedules, important notices, scheme visits and much more. My aim is to enrich your experience and ensure you’re informed about what’s happening on your estate.
Make sure to visit our page often — it’s the best way to stay engaged and continuously updated on all the news that matters to you. Think of "In Touch" as your community bulletin board.
Also published is the next upcoming Estate Inspection. I look forward to personally visiting each scheme to ensure everything is up to our shared standards of quality and comfort. I like to invite customers in the locality to attend my regular inspections so you can share your experiences, should you wish to join me please contact me beforehand. Please also click here to see the schedules for communal grounds maintenance contracts.
Please contact me if you have any questions or thoughts about additional ways that I could utilise this space to help you/everyone else.
Contact the Leasehold and Homeownership team directly at Homeowners@accentgroup.org.
Best wishes,
Michael
Key updates and my Estate Inspection visit schedule
Planned maintenance
This years planned maintenance programme includes external decoration to be carried out and work will commence mid-late February 2025, Works include repainting of the external wood work and metal railings. A letter will be issued shortly to provide further details, if you have any additional questions once this is received please contact me.
Grounds maintenance
Grounds maintenance is ongoing with winter tasks to prepare for the transition into spring, which marks the beginning of the grass cutting season. Please refer to the schedule for a detailed breakdown of grounds maintenance tasks.
Financial support
Worried about future payments, or want advice on welfare support? Let us know! Our friendly team is happy to provide you with free financial advice, support, and can introduce you to other specialist services. Get financial support now from Accent.
Repairs
Visit our dedicated repairs page for helpful advice, including how to raise a repair or discuss an existing one.
Further Issues
If there are any additional issues that Accent are not aware of, please feel free to reach out at Homeowners@accentgroup.org.
Customer Voice - Feedback Matters
When it comes to changing how we do things and improving our services, your feedback isn’t just helpful – it’s invaluable. The Customer Voice programme is made up of Accent residents who have volunteered to take part in surveys, polls, consultations, and focus groups. If you’d like to join and be part of our Customer Voice Group, that's great! We’re always on the lookout for new volunteers. Find out more about Accent’s Customer Voice group.
Next Scheme Inspection
Next Scheme Inspection Due: 20/03/2025.
Last updated December 2024.
Planned maintenance works
The proposed replacement of windows and doors project is progressing as planned. The Section 20 Stage 2 letters Notice of proposed contactor have been issued and the observation period is open until 14th February. Please follow the instructions within the letter if you would like to raise any observations.
Grounds maintenance
Grounds maintenance is ongoing with winter tasks to prepare for the transition into spring, which marks the beginning of the grass cutting season. Please refer to the schedule for a detailed breakdown of grounds maintenance tasks.
Financial support
Worried about future payments, or want advice on welfare support? Let us know! Our friendly team is happy to provide you with free financial advice, support, and can introduce you to other specialist services. Get financial support now from Accent.
Repairs
Visit our dedicated repairs page for helpful advice, including how to raise a repair or discuss an existing one.
Further Issues
If there are any additional issues that Accent are not aware of, please feel free to reach out at Homeowners@accentgroup.org.
Customer Voice - Feedback Matters
When it comes to changing how we do things and improving our services, your feedback isn’t just helpful – it’s invaluable. The Customer Voice programme is made up of Accent residents who have volunteered to take part in surveys, polls, consultations, and focus groups. If you’d like to join and be part of our Customer Voice Group, that's great! We’re always on the lookout for new volunteers. Find out more about Accent’s Customer Voice group.
Planned maintenance works
The proposed replacement of windows and doors is progressing as planned. The formal tender stage will run for four weeks until 20th December. The next customer update is provisionally planned for mid to late January 2025. This will include an observation period, giving you the opportunity to provide your feedback.
Next Scheme Inspection
Next inspection due: 17/03/2025.
Last updated December 2024.
Grounds maintenance
Grounds maintenance is ongoing with winter tasks to prepare for the transition into spring, which marks the beginning of the grass cutting season. Please refer to the schedule for a detailed breakdown of grounds maintenance tasks.
Financial support
Worried about future payments, or want advice on welfare support? Let us know! Our friendly team is happy to provide you with free financial advice, support, and can introduce you to other specialist services. Get financial support now from Accent.
Repairs
Visit our dedicated repairs page for helpful advice, including how to raise a repair or discuss an existing one.
Further Issues
If there are any additional issues that Accent are not aware of, please feel free to reach out at Homeowners@accentgroup.org.
Customer Voice - Feedback Matters
When it comes to changing how we do things and improving our services, your feedback isn’t just helpful – it’s invaluable. The Customer Voice programme is made up of Accent residents who have volunteered to take part in surveys, polls, consultations, and focus groups. If you’d like to join and be part of our Customer Voice Group, that's great! We’re always on the lookout for new volunteers. Find out more about Accent’s Customer Voice group.
Next Scheme Inspection
Next inspection due: 04/04/2025.
Last updated December 2024.