"IN TOUCH" – NORTH YORKSHIRE (Homeowners)
Welcome to "In Touch," dedicated to keeping you in the loop with updates on maintenance schedules, important notices, scheme visits and much more. My aim is to enrich your experience and ensure you’re informed about what’s happening on your estate.
Make sure to visit our page often — it’s the best way to stay engaged and continuously updated on all the news that matters to you. Think of "In Touch" as your community bulletin board.
Also published is the next upcoming Estate Inspection. I look forward to personally visiting each scheme to ensure everything is up to our shared standards of quality and comfort. I like to invite customers in the locality to attend my regular inspections so you can share your experiences, should you wish to join me please contact me beforehand. Please also click here to see the schedules for communal grounds maintenance contracts.
Please contact me if you have any questions or thoughts about additional ways that I could utilise this space to help you/everyone else.
Contact the Leasehold and Homeownership team directly at Homeowners@accentgroup.org.
Best wishes,
Michael
Key updates and my Estate Inspection visit schedule
Grounds maintenance
During the winter months (November to February), grounds maintenance is reduced to a monthly visit. Please refer to the schedule for a breakdown of the work expected.
Financial support
Worried about future payments, or want advice on welfare support? Let us know! Our friendly team is happy to provide you with free financial advice, support, and can introduce you to other specialist services. Get financial support now from Accent.
Repairs
Visit our dedicated repairs page for helpful advice, including how to raise a repair or discuss an existing one.
Further Issues
If there are any additional issues that Accent are not aware of, please feel free to reach out at Homeowners@accentgroup.org.
Customer Voice - Feedback Matters
When it comes to changing how we do things and improving our services, your feedback isn’t just helpful – it’s invaluable. The Customer Voice programme is made up of Accent residents who have volunteered to take part in surveys, polls, consultations, and focus groups. If you’d like to join and be part of our Customer Voice Group, that's great! We’re always on the lookout for new volunteers. Find out more about Accent’s Customer Voice group.
Next Scheme Inspection
Next Scheme Inspection Due: 20/03/2025.
Last updated December 2024.
Grounds maintenance
During the winter months (November to February), grounds maintenance is reduced to a monthly visit. Please refer to the schedule for a breakdown of the work expected.
Financial support
Worried about future payments, or want advice on welfare support? Let us know! Our friendly team is happy to provide you with free financial advice, support, and can introduce you to other specialist services. Get financial support now from Accent.
Repairs
Visit our dedicated repairs page for helpful advice, including how to raise a repair or discuss an existing one.
Further Issues
If there are any additional issues that Accent are not aware of, please feel free to reach out at Homeowners@accentgroup.org.
Customer Voice - Feedback Matters
When it comes to changing how we do things and improving our services, your feedback isn’t just helpful – it’s invaluable. The Customer Voice programme is made up of Accent residents who have volunteered to take part in surveys, polls, consultations, and focus groups. If you’d like to join and be part of our Customer Voice Group, that's great! We’re always on the lookout for new volunteers. Find out more about Accent’s Customer Voice group.
Planned maintenance works
The proposed replacement of windows and doors is progressing as planned. The formal tender stage will run for four weeks until 20th December. The next customer update is provisionally planned for mid to late January 2025. This will include an observation period, giving you the opportunity to provide your feedback.
Next Scheme Inspection
Next inspection due: 17/03/2025.
Last updated December 2024.
Grounds maintenance
During the winter months (November to February), grounds maintenance is reduced to a monthly visit. Please refer to the schedule for a breakdown of the work expected.
Financial support
Worried about future payments, or want advice on welfare support? Let us know! Our friendly team is happy to provide you with free financial advice, support, and can introduce you to other specialist services. Get financial support now from Accent.
Repairs
Visit our dedicated repairs page for helpful advice, including how to raise a repair or discuss an existing one.
Further Issues
If there are any additional issues that Accent are not aware of, please feel free to reach out at Homeowners@accentgroup.org.
Customer Voice - Feedback Matters
When it comes to changing how we do things and improving our services, your feedback isn’t just helpful – it’s invaluable. The Customer Voice programme is made up of Accent residents who have volunteered to take part in surveys, polls, consultations, and focus groups. If you’d like to join and be part of our Customer Voice Group, that's great! We’re always on the lookout for new volunteers. Find out more about Accent’s Customer Voice group.
Next Scheme Inspection
Next inspection due: 04/04/2025.
Last updated December 2024.