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It's Time to Check your Heating
To prepare for the colder months ahead, this is the perfect time to check your boiler pressure and your heating system.
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Tenants' Repair Responsibilities
As your landlord, we have certain repair responsibilities, but, as a tenant, there are also some repairs you are responsible for.
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Social Tariff Scheme for Cheaper Broadband
The Department for Work and Pensions (DWP) is running a new scheme to help struggling families with access to cheaper broadband.
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Cooker Safety Notice
A reminder about the importance of following safety guidance when using your appliances.
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End of Manual Card Payments
From 9 August 2022, we can no longer take card payments from you over the telephone or in person.
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Help for Families with the Cost of Living
Millions of people on means-tested benefits will get the first of two cost of living payments, totalling £650 to help with the rising cost of living.
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Changing Opening Hours and a new ‘Technical Hub’
As part of our commitment to improve our repairs service, we are making some big changes to the way our contact centre team works and our opening hours.
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Retaining our S&P 'A' Rating with a Stable Outlook
Standard and Poors (S&P) have affirmed its credit rating on Accent as ‘A’.