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Fire safety
To help you stay safe in your home, we’ve put together this important guide to preventing fires where you live, plus information on fires in blocks of flats, cladding and evacuation policies.
Meet Accent’s Strategic Health and Safety Group
Find out more about the people helping create a positive health and safety culture at Accent.
Meet Accent’s Executive Team
Accent’s Executive Team works to support the Board and provide leadership, corporate management and governance of our organisation.
How we’re prioritising equality, diversity and inclusion
Our colleagues, customers, and communities come from an incredibly diverse array of backgrounds, and help us put equality, diversity and inclusion at the heart of what we do. Find out more now.
New Cardington Gate
Explore 60 affordable, eco-friendly homes just outside Bedford. Offering 1-4 bedroom flats and houses for rent and shared ownership.
On-site developments
We’re scaling up the number of new homes we’re building across the country to offer greater stability, security and foundations for better living to our customers.
Surfleet Road
Explore 37 affordable homes at Surfleet Road, Pinchbeck, featuring EPC-rated A properties with solar panels. Offering one- to four-bedroom homes for rent and shared ownership, completed by 2026.
How to buy your rented home from Accent
Find out more about how you can buy your rented home from us by using the Right to Buy, Right to Acquire, or Right to Shared Ownership schemes.
Your contract
Learn about your Accent tenancy or homeownership agreement. Whether you're a tenant or homeowner, find essential details about your rights, responsibilities, and contract terms.
Rent information for tenants
Useful advice and information on paying your rent, including how we calculate your rent and how often it’s expected to change.
Reporting damp and mould
If you’re worried about damp and mould in your home, here's how you can let us know, so we can investigate and take steps to fix it.
Replacing your windows and doors
We’ll regularly upgrade our properties’ windows and doors helping keep your home comfortable, safe and up to modern standards, and ensuring the exterior of the building is well maintained.
Homeowner evacuation policies
Accent homeowners can check here to find out which evacuation procedure applies to their home.
Your opinion matters
At Accent, we believe the best way to enhance our services is to listen to the people who know us best - our customers.
Accent’s Customer Voice group
We know the best way to improve our services is to listen to the people who know us best: our customers. Here’s how your voice is helping us make it feel good to be home.
Safeguarding and domestic abuse
If you’re in an unsafe situation or suspect something isn’t right in your community, don’t keep it to yourself. Here’s how you can safely take action, plus advice on the types of support we offer.
Understanding Universal Credit
How does Universal Credit work? What is your claimant commitment? And what is the benefit cap? Find out everything you need to know about Universal Credit in this helpful guide.