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Meet Accent’s Strategic Health and Safety Group
Find out more about the people helping create a positive health and safety culture at Accent.
Meet Accent’s Executive Team
Accent’s Executive Team works to support the Board and provide leadership, corporate management and governance of our organisation.
How we’re prioritising equality, diversity and inclusion
Our colleagues, customers, and communities come from an incredibly diverse array of backgrounds, and help us put equality, diversity and inclusion at the heart of what we do. Find out more now.
New Cardington Gate
Explore 60 affordable, eco-friendly homes just outside Bedford. Offering 1-4 bedroom flats and houses for rent and shared ownership.
On-site developments
We’re scaling up the number of new homes we’re building across the country to offer greater stability, security and foundations for better living to our customers.
Surfleet Road
Explore 37 affordable homes at Surfleet Road, Pinchbeck, featuring EPC-rated A properties with solar panels. Offering one- to four-bedroom homes for rent and shared ownership, completed by 2026.
How to buy your rented home from Accent
Find out more about how you can buy your rented home from Accent by using the Right to Buy, Right to Acquire, or Right to Shared Ownership schemes.
Your contract
Learn about your Accent tenancy or homeownership agreement. Whether you're a tenant or homeowner, find essential details about your rights, responsibilities, and contract terms.
Reporting damp and mould
If you’re worried about damp and mould in your home, here's how you can let us know, so we can investigate and take steps to fix it.
Replacing your windows and doors
Learn about Accent Housing’s planned maintenance for windows and doors. Find out what’s covered, how to prepare for upgrades, and when improvements happen.
Your opinion matters
At Accent, we believe the best way to enhance our services is to listen to the people who know us best - our customers.
Accent’s Customer Voice group
We know the best way to improve our services is to listen to the people who know us best: our customers. Here’s how your voice is helping us make it feel good to be home.
Safeguarding and domestic abuse
If you’re in an unsafe situation or suspect something isn’t right in your community, don’t keep it to yourself. Here’s how you can safely take action, plus advice on the types of support we offer.
Understanding Universal Credit
How does Universal Credit work? What is your claimant commitment? And what is the benefit cap? Find out everything you need to know about Universal Credit in this helpful guide.
What is choice-based letting?
Learn how to bid for a choice-based letting property, understand points and banding, and discover how local connections and priority affect your chances of securing a home.
Buying a home from Accent with shared ownership
Shared ownership is a government initiative designed to make it easier to buy a home. Here’s how you can use it to buy a home from Accent.
Rent information for tenants
Useful advice and information on paying your rent, including how we calculate your rent and how often it’s expected to change.
Homeowner evacuation policies
Stay informed about fire safety with Accent Housing's evacuation policies for homeowners. Learn essential steps to keep your home and family safe in case of an emergency.
Fire Risk Assessments North East
If you're an Accent customer living in the North East, you can find the fire risk assessment for your home here.