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NHF Code of Governance

The 2020 Code of Governance was written by the National Housing Federation (NHF). The code helps housing associations follow best practices in how they are run and make decisions.

A zoomed-out shot of Duck Lane, where we can see four separate homes with black front doors, windows and wide, brick driveways

Duck End Lane

Discover 75 affordable, sustainable homes in Duck End Lane, offering affordable options for rent and shared ownership in Biddenham, Bedfordshire

Lower Stondon Images Sept 24

The Pastures

Discover 40 affordable homes at The Pastures in Lower Stondon. Offering two-to-four bedroom houses for rent and shared ownership in a well-connected, family-friendly community.

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Estate services and grounds maintenance

Learn how Accent keeps your neighborhood clean and tidy with communal cleaning, grounds maintenance, and more. Discover what's included in your service charge and what customers are responsible for.

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Our pet policy

Interested in having a pet in your Accent home? Learn how to apply for permission, check criteria, and understand microchipping requirements. Fill out our pet request form today.

Paintcans

Can I do DIY on my home?

We allow our tenants to carry out alternations to their homes according to their tenancy or lease agreement and on a case-by-case basis. Here’s what you need to know.

New Kitchen

Replacing your kitchen

Learn about the Accent kitchen upgrade process, including work details, your choices, and how long it takes. Find out how we ensure safety and respect during the renovation.

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Water safety advice

Learn essential water safety tips to prevent burns, scalds, and legionnaires’ disease. Understand the risks, symptoms, and prevention measures to keep your Accent home safe.

Financial Money Coins

Get financial support now

If you’re worried about paying your rent or service charge, don’t keep it to yourself. Find out how our financial support service can help you get back on your feet and in control.

A family of three sitting on a grey sofa with a shaggy brown dog at their feet

What is shared ownership?

Shared ownership is a home purchasing scheme that lets you become a homeowner by buying a share in a new or resale property. Find out how you can it to buy an Accent home here.

Find your housing partner

Accent tenants who rent their home from us are assigned a helpful housing partner to give them support and information. Here’s what you need to know and how you can contact your housing partner.

A housing development that's nearly completed, with a wide tarmac road weaving between a number of large houses

Trelowen Way

Explore 75 affordable, eco-friendly homes just outside Peterborough, available in sizes from one-bedroom maisonettes to four-bedroom semi-detached houses.

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Selling your shared ownership home

Learn how to sell your shared ownership home with our comprehensive step-by-step guide. Contact Homemade Homes by Accent for expert help with valuations, marketing, and the conveyancing process.

A tape measure, hammer, and other DIY goods resting on a plank of wood

Upgrading your central heating

Learn about Accent Housing's central heating upgrades, including the work involved, how long it takes, and how to prepare your home.